Exchange Policy

  • We will gladly accept any unworn, unused  merchandise within 07 Days of purchase for an exchange.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
  • We offer a full credit voucher. Vouchers can be used to shop your favorite Products from our website, and have a validity of 1 month from the date of issuance. 
  • Delivery Charges will not be refunded. 
  • We do not offer Cash returns..
  • All exchanges should be sent to our consumer exchanges department.
  • For further queries about exchanges , please contact us at info@puropelle.com

FOLLOW THESE SIMPLE STEPS TO EXCHANGE YOUR ITEM(S) & GET A CREDIT VOUCHER:

 

1. COMPLETE EXCHANGE FORM

If you wish to exchange any portion of your online order, please complete the Exchange Form and include it with your return shipment.
Don't have a exchange Form?
Please click here to download one.

2. REPACK MERCHANDISE

Please make sure that the item(s) you wish to return, along with the Exchange Form, are included with your return shipment.

3. SHIP TO

Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
House # 1251, Block B, People's Colony No.1, Chen-One Road, Faisalabad. 
Contact Us: 0303-0797999
As we receive your return order in our office  we issue the credit voucher to your given Email Address. Use that code at the time of your next purchase. For further help, Please do not hesitate to call our exchange department at  0303-0797999

IMPORTANT:  We do not offer Cash Refunds. We only deal in Credit Vouchers.